Is support available on the free plan?

Yes. Personal support is available for every plan, including free. We believe every restaurant deserves real help, regardless of their subscription.

How fast do you respond?

Typically within a few hours during business days. We read every message personally and aim to resolve your question in one reply.

Can you help me set up my menu?

Absolutely. If you need help adding dishes, organizing categories, setting up translations, or configuring reservations — just ask. We're happy to walk you through it.

Can I suggest new features?

Yes, and we love it! Many of our features started as user suggestions. Message us with your idea and we'll consider it for future updates.

Is support automated or human?

100% human. Every message is read and answered by a real person who understands the platform and restaurant industry. No chatbots, no canned responses.

Can I contact support by email?

Yes. You can message us through the dashboard chat or send an email to support@iq-rest.com. Both channels reach the same team and get the same fast response.

What languages does support work in?

We primarily respond in English, but we can assist in several other languages. If you write in your language, we'll do our best to respond in the same language.

Personal Support

Real People, Real Help — Not Chatbots

Have a question? Need help setting up your menu? Want to suggest a feature? Message us directly and get a personal response from someone who understands restaurants.

Create Your Menu

No credit card required. Free plan available.

How Support Works

Help when you need it, from people who care.

Message Us Directly from Your Dashboard

Open the support chat in your dashboard and describe your question. A real person reads your message and responds — typically within a few hours on business days.

Message Us Directly from Your Dashboard

Open the support chat in your dashboard and describe your question. A real person reads your message and responds — typically within a few hours on business days.

Help with Setup, Optimization & Beyond

Whether you need help adding your first dish, advice on organizing your menu, or want to suggest a new feature — we're here. Every question matters, no matter how small.

Help with Setup, Optimization & Beyond

Whether you need help adding your first dish, advice on organizing your menu, or want to suggest a new feature — we're here. Every question matters, no matter how small.

Key Benefits

Real human support - no chatbots

Quick response times

Help with setup and optimization

Feature requests welcomed

Available for every plan including free

How It Works

Get help from a real person in four simple steps.

Open Support Chat

Go to the Support page in your dashboard. You'll see a simple chat interface where you can type your message directly — no ticket forms or categories to choose from.

Describe Your Question

Type your message. Ask about setup, features, menu optimization, billing, or anything else. There are no stupid questions — we're happy to help with everything.

Get a Personal Response

A real person (not a chatbot) reads your message and responds within hours. We understand restaurant workflows and give practical, actionable answers.

Ongoing Help

Request feature suggestions, get menu optimization tips, or ask for setup assistance anytime. Your conversation history is saved, so we always have context from previous questions.